Q: What type of payments do you accept?

A: Credit Cards, money orders, and business checks

All payments can be made out to “BITHGROUP”

 

Q: Can anyone get Live Scan done?

A: Yes, anyone can do live scan.

 

Q: How long does it take for my fingerprints to get processed?

A: Generally, results are sent back electronically within 1 to 72 hours to your employer or corresponding agency.

 

Q: Does BITHGROUP mail out the fingerprint cards?

A: No, BITHGROUP does not mail out fingerprint cards.

 

Q: Does BITHGROUP take walk-Ins?

A: Yes, walk-in-ins are accepted everyday between the hours of 9:00am and 4:30pm. As always we suggest scheduling an appointment to ensure a faster process. Click here to schedule online.

 

Q: How do I cancel my appointment if need be?

A: You can call (443) 573-8344

 

Q: What are considered validate forms of ID?

·      Current MD or other State Driver’s License

·      Identification issued by State or local Government

·      U.S. passport or unexpired foreign passport

·      Certificate of U.S. citizenship or naturalization

·      Alien registration card

·      U.S. Military Identification card

·      Government Employee ID

 

Q: What will need to bring at time of service?

A: Valid Form of ID, Livescan Pre-Registration Application, Payment.

 

Q: How much does it cost?

A: You can view all our pricing on our services page.

 

Q: On average, how long does the fingerprinting process take?

A: Anywhere from 10 to 20 minutes Scheduled appointments will be seen ahead of walk-ins